Privacy Policy

Privacy Policy – Glow Mix Academy

Updated: 22.5.2025

Glow Mix Academy (Business ID: 3423673-2) is committed to protecting the privacy of its customers and website users. In this privacy policy, we explain how we process personal data, what data we collect, for what purposes, and how you can manage your data.

1. Data Controller

Glow Mix Academy
Business ID: 3423673-2
Email: glowmixacademy@gmail.com
Website: www.glowmixacademy.fi

2. Personal Data Collected

We collect the following information from users and customers:

First and last name
Contact details: email address, phone number, address
Payment details (not stored by us, but processed by the payment service provider)
Purchase history and order details
Website usage data (cookies, IP address, browser information)

3. Purpose of Data Processing

We process personal data for the following purposes:

Processing and delivering orders
Customer service and communication
Marketing and sending newsletters (only with consent)
Website development and analysis
Fulfilling legal obligations

4. Legal Basis for Processing

Processing is based on:

Contract (e.g., placing an order)
Legal obligation (e.g., accounting)
Consent (e.g., subscribing to a newsletter)
Legitimate interest (e.g., maintaining customer relationships)

5. Data Retention Period

We retain personal data only as long as necessary for the purposes defined in this policy or as required by law. For example, in accordance with the Accounting Act, order details are retained for 6 years.

6. Disclosure and Transfer of Data

We do not sell or transfer your personal data to third parties without your separate consent. Data may be transferred to:

Technical service providers (e.g., e-commerce platform, payment services)
Authorities upon request in cases required by law

Our service providers may be located outside the EU/EEA, in which case we ensure an adequate level of data protection, e.g., through EU standard contractual clauses.

7. Cookies

We use cookies to improve the functionality of our website, for analytics, and for marketing. You can accept or block cookies in your browser settings.

8. Data Subject Rights

You have the following rights:

The right to access your data
The right to request correction or deletion of your data
The right to restrict or object to the processing of your data
The right to withdraw consent (e.g., for marketing communications)
The right to lodge a complaint with the Data Protection Ombudsman

You can exercise your rights by contacting: glowmixacademy@gmail.com

9. Data Security

We use appropriate technical and organizational measures to protect personal data. Data is stored on secure servers, and access is restricted to those who need the data to perform their duties.